Brief

Spotify reports widespread outage affecting mobile users

The streaming service says it is aware of the issue and is investigating.

By Felo News Desk · Published

Spotify has announced a significant outage that is disrupting music playback and search functions for some users, mainly on mobile devices. The problem began just before 3 pm UK time, or 10 am New York time, as noted by the tracking website Down Detector. Users have reported error messages when attempting to search for songs or artists, while playback may still work in some parts of the app. The company confirmed it is aware of the issue and is looking into it, but has not yet provided a timeline for a fix. Spotify does not run an official status page on its own website, and the company has not yet released further details on the cause of the outage.

Key facts

  • Spotify outage began just before 3pm UK time (10am New York time) (independent.co.uk)
  • The outage mainly affects mobile app users, with some desktop users unaffected (independent.co.uk)
  • Spotify has about 800 million users, 300 million paying subscribers (independent.co.uk)
  • The company has not yet given a fix timeline (independent.co.uk)

Sources

  • [1] independent.co.uk — originally reported as “Spotify has stopped working properly”

Earlier coverage

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