Brief
Josh Software launches voice‑banking platform for Indian banks
The new offering aims to speed AI voice‑banking adoption across Tier II, Tier III and rural markets.
By Felo News Desk · Published
Josh Software announced a new service that enables Indian banks and financial institutions to embed AI‑powered voice banking into existing systems, according to Express Computer.
What the service does
The platform provides end‑to‑end integration, intent recognition and support for multiple Indian regional languages, allowing customers to interact with banking functions in their preferred language. It also lets banks keep ownership of the source code and related intellectual property, reducing reliance on external vendors.
What was said
Gautam Rege, co‑founder of Josh Software, said, “Banks and financial institutions are exploring voice technologies to enhance customer experience, but integrating them with existing digital infrastructure requires significant engineering expertise,” as reported by Express Computer.
Key facts
- Josh Software launched a voice‑banking integration service for Indian banks. (expresscomputer.in)
- The service supports Indian regional languages and retains source‑code ownership for banks. (expresscomputer.in)
- Co‑founder Gautam Rege highlighted the need for engineering expertise to simplify integration. (expresscomputer.in)
Sources
- [1] expresscomputer.in — originally reported as “Josh Software expands services to accelerate voice banking for banks and financial institutions”
