iPhone 18 Pro Random Reboot Fix Coming
Users of the new iPhone 18 Pro and 18 Pro Max are experiencing random reboots, especially after failed Face ID scans. Apple Watch Series 12 and Ultra 4 also suffer from similar glitches. While a watchOS update has already been released, Apple is working on an iOS patch that should address the probl…
By Felo News Desk · Published
Apple unveiled its latest lineup last week, bringing the iPhone 18 Pro, iPhone 18 Pro Max, Apple Watch Series 12, and Apple Watch Ultra 4 to market. The new phones introduce the A20 chip and variable‑aperture camera, while the watches add advanced health‑tracking and a new Siri AI experience. However, early adopters have reported a frustrating issue: random reboots.
What’s Happening With the iPhone 18 Pro?
Reports from tech outlets and user forums indicate that iPhone 18 Pro and 18 Pro Max devices will freeze after a failed Face ID attempt. The screen may display a “Try Face ID Again” prompt, but the phone becomes unresponsive. Within a few seconds, the device restarts, displaying the Apple logo before booting back into the home screen. The problem is not limited to a single model; both Pro variants exhibit the same behavior.
While the reboot itself is not catastrophic—no data loss has been reported—it can be disruptive, especially when users rely on their phones for navigation, communication, or work tasks. The issue has already sparked a flurry of complaints on Reddit and other social platforms, with many users asking whether they should return their devices to an Apple Store.
Apple Watch Series 12 and Ultra 4 Face the Same Problem
The Apple Watch Series 12 and Ultra 4 are not affected by Face ID, yet they too experience random restarts. Users report that the watches can reboot while exercising, talking to Siri AI, or using the Maps app. The reboot occurs without any obvious trigger, making it harder to diagnose.
Initial investigations suggested that the Neural Engine might be involved, but Apple has not confirmed a definitive cause. What is clear is that the issue is widespread enough to warrant a software fix.
Apple’s Response: WatchOS Update and Upcoming iOS Patch
Apple has already addressed the watch issue by releasing watchOS 27.0.1 exclusively for Series 12 and Ultra 4 users. The update is designed to eliminate random reboots and improve overall stability. Users can install the patch via Settings > General > Software Update on their watches.
For iPhone 18 Pro and 18 Pro Max owners, Apple has confirmed that an iOS update is in development. While a release date has not been announced, the update is expected to be named something like iOS 27.0.1, mirroring the naming convention of the watchOS patch. Until the update arrives, users are advised to keep their devices up to date and monitor Apple’s announcements for the new software release.
What Should Users Do Right Now?
- Check for updates: Go to Settings > General > Software Update on both iPhone and Apple Watch to ensure you have the latest firmware.
- Back up your data: Even though the reboot issue is not known to cause data loss, it’s a good practice to back up your device via iCloud or iTunes.
- Avoid returning to the store unnecessarily: If the only problem is random rebooting, the software patch should resolve it without hardware replacement.
- Report the issue: If you’re experiencing persistent reboots, consider filing a report through Apple Support or the Feedback Assistant to help Apple track the problem.
Apple’s commitment to quick fixes is evident from the swift release of the watchOS patch. Users can expect a similar level of responsiveness for the iPhone update. In the meantime, patience and regular software checks are the best strategies.
Why This Matters
Random reboots can erode user confidence in a brand, especially when a new device is expected to deliver flawless performance. Apple’s prompt action to issue a watchOS patch demonstrates its dedication to maintaining reliability across its ecosystem.
Looking Ahead
Once the iOS 27.0.1 update is released, most users should see a noticeable improvement. If the reboot issue persists after the update, Apple will likely investigate further and may offer hardware replacements or additional software fixes. Until then, staying informed and keeping devices updated remains the best defense against this glitch.
Key facts
- iPhone 18 Pro and Pro Max reboot after failed Face ID
- Apple Watch Series 12 and Ultra 4 also reboot randomly
- watchOS 27.0.1 already fixes watch issue
- iOS 27.0.1 update in development for iPhones
- Users should check for updates and back up data
- Apple’s swift response shows commitment to reliability
Why it matters
Random reboots undermine the reliability of Apple’s flagship devices, potentially disrupting users’ daily activities and eroding trust in the brand. A timely software fix is essential to maintain user confidence and product reputation.
Frequently asked questions
How do I install the watchOS 27.0.1 update?
Open Settings on your Apple Watch, tap General, then Software Update. If the update is available, tap Install.
Will the iOS update fix the reboot issue on iPhone 18 Pro?
Apple has confirmed that an iOS patch is in development and is expected to address the random reboot problem.
Do I need to return my iPhone to an Apple Store?
If the only issue is random rebooting, you can wait for the software update; hardware replacement is usually unnecessary.
Can I report the reboot issue?
Yes, use Apple Support or the Feedback Assistant to submit a report.
Sources
- [1] lifehacker.com — originally reported as “If Your iPhone 18 Pro Is Randomly Rebooting, There's a Fix Coming”
