Brief
Hounslow pensioner alleges ongoing neighbour harassment and denied rehousing
Ms A, a stroke‑recovering pensioner, says neighbours in a Southall flat have repeatedly threatened her, but council pleas for a two‑bedroom move have been rejected.
By Felo News Desk · Published
A vulnerable pensioner identified as Ms A says she lives in "constant terror" after months of alleged threats, harassment and violence from neighbours in a Southall flat, despite repeated requests for rehousing from Hounslow Council.
What happened
Ms A was placed in the one‑bedroom flat by Hounslow Council after receiving a no‑fault eviction notice in 2024. She moved in from temporary hotel accommodation and, according to her account, the problems began within the first week. She says an upstairs neighbour knocked on her door, claimed to be locked out, entered the flat, demanded cash and medication, and later forced entry again with friends, shouting racial abuse and damaging windows. Ms A reports that police have attended the building on numerous occasions and that dozens of crime reference numbers are linked to the incidents.
What the reports add
The Standard notes that the Local Government Ombudsman ruled Ms A should be rehoused in a two‑bedroom property closer to her support network, yet Hounslow Council has refused an emergency transfer. The article also states that Ms A lives alone, is recovering from a stroke, and suffers from severe mobility problems, osteoporosis, chronic pain, PTSD and anxiety. She says she has cancelled hospital appointments and avoids leaving her home for safety reasons.
What was said
Ms A told the outlet, "I am living on tenterhooks. I can't have my grandchildren or family visit because it isn't safe. I can't use my mobility scooter outside because I fear being rushed or attacked. I have to leave my home at 7 am before they wake up." She added, "They refuse to do anything. The council sent me a letter stating I am ‘okay’ simply because Sapphire Housing and the police are aware of the situation."
How it came about
Ms A was initially housed in temporary hotel accommodation after a no‑fault eviction notice in 2024, then moved into the Southall flat by Hounslow Council. The Local Government Ombudsman later ruled she should be rehoused in a two‑bedroom home nearer to family, but the council has not acted on the recommendation. The ongoing disputes involve Sapphire Housing, the council’s housing department and local police, who have been called to the flat multiple times.
Key facts
- Ms A has lived in the Southall flat since 2024 after a no‑fault eviction notice. (standard.co.uk)
- She alleges repeated threats, forced entry, theft of medication and money, and racial abuse from neighbours. (standard.co.uk)
- The Local Government Ombudsman ruled she should be rehoused in a two‑bedroom property, but Hounslow Council has refused an emergency transfer. (standard.co.uk)
- Police have attended the building on numerous occasions, with dozens of crime reference numbers recorded. (standard.co.uk)
Sources
- [1] standard.co.uk — originally reported as “London pensioner says she is living in “constant terror” as rehousing plea refused”
