Adopt a Pet from Dubai Municipality: Step‑by‑Step Guide
Dubai Municipality runs dedicated shelters for stray, abandoned, and rescued cats and dogs, offering comprehensive veterinary care before matching animals with suitable families. Prospective adopters must meet age and responsibility criteria, complete an online application, and pay for vaccinations…
By Felo News Desk · Published
Dubai’s growing animal population has prompted the city’s Municipality to open dedicated shelters that give stray and abandoned pets a second chance. The newest facility, the Animal Welfare Shelter in Warsan, opened in July and focuses on cats, while the Al Khawaneej Veterinary Clinic houses dogs. Both shelters are part of a broader municipal effort to improve animal welfare and encourage responsible pet ownership across the UAE.
Where Do the Animals Come From?
Animals at these shelters arrive through a network of rescue operations and the Municipality’s own Veterinary Control Section. Stray and abandoned pets are collected, while lost animals are often reunited with owners after verification. The shelters also participate in a trap‑neuter‑release (TNR) program that manages stray cat populations by sterilizing and vaccinating before returning them to their habitats.
What Types of Pets Are Available?
Currently, the shelters focus on two main species: cats at the Warsan facility and dogs at Al Khawaneej. While other animals may occasionally be cared for, the public adoption service is limited to these two groups. The Veterinary Services Section also offers preventive and curative care for livestock and general pet health services.
Facilities and Care Provided
The Warsan shelter boasts a Customer Happiness Centre, pre‑adoption viewing rooms, an interactive adoption area, and a fully equipped veterinary clinic. An advanced surgical operating theatre, grooming stations, and rehabilitation zones ensure that each animal receives top‑notch medical and behavioral support. A special unit also handles lost‑pet reunions, verifying ownership before release.
Is Every Animal Ready for Adoption?
Not all animals are immediately available for adoption. Each pet undergoes a thorough medical and behavioral assessment. Some may need treatment, rehabilitation, or may be returned to their owners. Stray cats managed through TNR or TNVR (trap‑neuter‑vaccinate‑return) are typically released back into the wild after sterilization and vaccination. Only animals cleared for rehoming are listed for adoption.
How to Apply for Adoption
Prospective adopters can start the process online via the Dubai Municipality website or the Dubai Now app. The application allows users to browse available pets, review health and behavior profiles, and submit their details. After the digital submission, an in‑person assessment confirms the applicant’s suitability. Once approved, the adopter receives the animal after paying for required services such as vaccination and registration.
Eligibility and Documentation
Applicants must be at least 21 years old and free from any animal‑abuse violations. They must also demonstrate an understanding of veterinary care, nutrition, and the ability to provide a long‑term home. Required documents include identification, proof of residence, and any other paperwork specified by the adoption service. Final verification occurs during the in‑person meeting before handover.
Fees and Timeline
There is no separate adoption fee; however, adopters pay for veterinary services, including vaccinations, deworming, microchipping, and registration. The application is processed within roughly an hour, but the actual handover may take up to two working days, depending on the animal’s readiness and the completion of all checks.
Post‑Adoption Support and Returns
The Municipality’s program emphasizes long‑term responsibility. If an adopter encounters issues after adoption, they should contact the Animal Welfare Shelter for assessment and guidance. Returning an animal is not automatic; each case is reviewed individually, considering the circumstances and shelter capacity. The shelters are not designed as general surrender facilities for privately owned pets, who should seek responsible rehoming alternatives if needed.
How to Report Strays or Injured Animals
Rescuers or concerned citizens should not bring stray or injured animals directly to the shelters. Instead, report the situation through the Municipality’s approved channels, such as the toll‑free number 800900. The animal control team will assess the case and take appropriate action based on established procedures and available capacity.
By following these steps, Dubai residents can find a loving home for a rescued pet while supporting the city’s commitment to animal welfare and responsible ownership.
Key facts
- Dubai Municipality shelters focus on cats in Warsan and dogs in Al Khawaneej
- Animals undergo medical and behavioral assessments before adoption
- Applicants must be 21+ and have no animal‑abuse record
- Adoption fees cover veterinary services, not a separate fee
- Post‑adoption support is available but returns are case‑by‑case
Why it matters
Dubai’s animal shelters provide essential care and a pathway to permanent homes for stray and abandoned pets, fostering a culture of compassion and responsible ownership in the city.
Frequently asked questions
What is the process for adopting a pet from Dubai Municipality?
Applicants apply online, complete a medical and behavioral assessment, and pay for veterinary services before receiving the animal.
Are there any adoption fees?
No separate adoption fee; costs cover vaccinations, registration, and other veterinary services.
Can I surrender my own pet to the shelter?
The shelters are intended for stray and rescued animals; private owners should seek other rehoming options.
How long does the adoption process take?
Applications are processed within an hour, but handover may take up to two working days.
Sources
- [1] khaleejtimes.com — originally reported as “Looking for a furry friend? Here's how to adopt a pet from Dubai Municipality”





