Brief
How to change a bank‑linked mobile number without visiting a branch
Internet banking and mobile apps let customers update their registered mobile number and complete verification without a branch visit.
By Felo News Desk · Published
Business Today explains that a lost or changed mobile number can disrupt transaction alerts and OTPs, but many banks allow the update to be done online.
What happened
Customers with a disconnected or outdated number risk missing important banking notifications. The article outlines a five‑step process: recognize the issue, avoid a branch visit, locate the update option in net banking menus (often under Profile, Personal Details or Contact Information), use the mobile app’s similar settings, and complete verification via OTP, old number, debit‑card details or another method.
What was said
Business Today notes that the verification step varies by bank, requiring an OTP or other authentication before the new number becomes active.
Key facts
- A changed mobile number can affect transaction alerts and OTPs. (businesstoday.in)
- Many banks let customers update their mobile number through internet banking. (businesstoday.in)
- The update option is usually found under Profile, Personal Details or Contact Information. (businesstoday.in)
- Mobile apps may offer a similar Mobile Number Update feature. (businesstoday.in)
- Verification may require an OTP, the old number, debit‑card details, or other authentication. (businesstoday.in)
Sources
- [1] businesstoday.in — originally reported as “No branch visit: Here’s how to change your bank-linked mobile number”
