Brief
Redbridge Council pays £20,000 to disabled tenant after toilet access dispute
The settlement follows two judicial reviews alleging breaches of the Care Act and disability discrimination.
By Felo News Desk · Published
A disabled man identified only as CPH, paralysed from the waist down and using one arm, received a £20,000 payout from Redbridge Council after being forced to drag himself across the floor to reach a toilet in council‑provided accommodation.
CPH, who had been housed by the council since at least 2020, could not access the bathroom from his wheelchair, meaning he had to crawl to the toilet and shower. He also struggled with the shared kitchen and laundry facilities. Despite an adult social care record in August 2023 confirming his eligible care needs, the council’s occupational‑therapy assessment suggested a “wheeled shower commode” in his bedroom rather than accessible accommodation.
Bindmans solicitors hired an independent occupational therapist who concluded that fully adapted, wheelchair‑accessible accommodation was required. After a second urgent judicial review in July 2025 alleging breaches of the Care Act 2014, the European Convention on Human Rights and the public sector equality duty, Redbridge Council settled, offering alternative accommodation and paying £20,000.
Key facts
- Redbridge Council agreed to pay £20,000 to CPH. (standard.co.uk)
- CPH is paralysed from the waist down and has use of only one arm. (standard.co.uk)
- Two judicial reviews were launched, the second in July 2025. (standard.co.uk)
- An independent occupational therapist recommended fully wheelchair‑accessible accommodation. (standard.co.uk)
Sources
- [1] standard.co.uk — originally reported as “Disabled man handed £20k from London council after being forced to crawl to toilet”
