Brief
iPhone 18 Pro users report connectivity glitches and software bugs
Apple acknowledges limited SOS mode failures on AT&T iPhone 18 Pro Max units and has released iOS 27.0 to address several early software bugs.
By Felo News Desk · Published
Apple’s iPhone 18 Pro line, launched at $1,199 for the Pro and $1,299 for the Pro Max in the United States, is receiving strong performance reviews but early owners are encountering connectivity and software problems, according to news18.com.
What happened
Shortly after launch, a small group of iPhone 18 Pro Max users on AT&T in the United States reported that their devices entered SOS mode, losing all mobile service—including calls, texts and data. Apple confirmed the issue, stating that software and carrier updates should prevent it on unaffected phones, while devices already affected may need replacement. In addition to the SOS problem, users have reported unexpected restarts after Face ID failures and unresponsive screens when notifications appear. Apple has already issued iOS 27.0, which fixes several of these bugs.
What the reports add
The article notes that the SOS mode failure appears limited to a “small number” of AT&T customers and does not affect every Pro Max owner. It also highlights that the connectivity issue is separate from other software glitches that Apple has addressed in the latest iOS update.
What was said
Apple’s statement, as quoted in the source, says the company is aware of the SOS mode problem and that software and carrier updates should stop it from occurring on phones that have not yet been affected. The outlet adds that phones already experiencing the issue may require replacement.
How it came about
Reviews of the iPhone 18 Pro series have praised the A20 Pro chip, variable‑aperture camera and battery life—Tom’s Guide recorded more than 18 hours of use on the Pro Max in testing. However, the high launch price has raised expectations, and early technical faults are drawing attention from owners who expect a flawless experience at flagship cost.
Key facts
- iPhone 18 Pro starts at $1,199 and Pro Max at $1,299 in the US (news18.com)
- A small number of AT&T iPhone 18 Pro Max users reported loss of mobile service after devices entered SOS mode (news18.com)
- Apple says software and carrier updates should prevent the SOS issue on unaffected phones (news18.com)
- iOS 27.0 has been released to fix several early software bugs, including unexpected restarts after Face ID failures (news18.com)
Sources
- [1] news18.com — originally reported as “The iPhone 18 Pro Has a Few Early Problems … At This Price, Buyers Are Right to Notice”
