Brief
Google Cloud outage disrupts UK banks and retailers
Multiple services on Google Cloud experienced issues in Western Europe, affecting major UK banks and retailers.
By Felo News Desk · Published
A major internet outage linked to Google Cloud impacted several UK websites and apps on 20 October, according to Down Detector. Services at Lloyds Bank, HSBC, Screwfix and parcel firm DPD were reported down, while digital bank Revolut faced significant disruption.
Google Cloud confirmed on its status page that "multiple services" were "experiencing issues" in Western Europe and issued an apology to users. Reuters noted the problem appeared to stem from Google Cloud, though it was unclear if all incidents were related.
The outage follows similar large‑scale incidents at Cloudflare and Amazon Web Services, highlighting the reliance on a few cloud providers for internet connectivity.
Key facts
- Google Cloud reported multiple service issues in Western Europe on 20 October. (independent.co.uk)
- Down Detector logged outages at Lloyds Bank, HSBC, Screwfix, DPD and Revolut. (independent.co.uk)
- Google Cloud issued an apology to affected users via its status page. (independent.co.uk)
Sources
- [1] independent.co.uk — originally reported as “What is Google Cloud? Everything we know amid major internet outage”
