RAKTA Doubles Accessible Taxi Fleet for People of Determination
The Ras Al Khaimah Transport Authority (RAKTA) has expanded its specialized taxi fleet from two to four vehicles to better serve People of Determination and senior citizens. The new vehicles feature wheelchair lifts, secure restraints, and smart cameras, and drivers receive specialized training. Th…
By Felo News Desk · Published
Ras Al Khaimah Transport Authority (RAKTA) has announced a significant expansion of its dedicated taxi fleet, doubling the number of vehicles available for People of Determination and senior citizens. The new fleet now consists of four specially equipped taxis, up from the previous two, providing greater mobility options across the emirate.
What the Expansion Means for Passengers
Each of the four taxis is fitted with wheelchair lifts, secure restraints, and smart cameras that enhance safety and comfort for passengers. The lifts allow wheelchair users to board and disembark with ease, while the restraints keep wheelchairs firmly in place during travel. Smart cameras provide real‑time monitoring, helping drivers maintain a safe environment and enabling authorities to review incidents if they occur.
Drivers assigned to these vehicles undergo specialized training that focuses on interacting with People of Determination. The training covers communication techniques, assistance procedures, and sensitivity to the unique needs of passengers who rely on mobility aids. This ensures that each ride is not only safe but also respectful and accommodating.
How to Book a Dedicated Taxi
Passengers who wish to use the People of Determination taxi service can request a vehicle by calling RAKTA’s toll‑free Contact Centre at 8001700. The number is available 24 hours a day, and callers are directed to the appropriate service based on their mobility needs. The booking process is designed to be straightforward, with staff ready to explain the features of the new fleet and answer any questions.
Part of a Wider Inclusive Transport Strategy
RAKTA’s fleet expansion is one component of a broader initiative to strengthen the emirate’s inclusive transport network. All public buses operating in Ras Al Khaimah are equipped to accommodate People of Determination, and the authority offers free travel on internal buses to passengers holding a Saqr Gold Card. Senior citizens receive a 50 percent discount on internal public bus services, making public transport more affordable for this demographic.
In addition to vehicle upgrades, RAKTA is investing in supportive infrastructure and community facilities. This includes improving dedicated vehicle equipment, enhancing staff readiness, and developing infrastructure that supports safe and comfortable journeys for passengers with varying mobility needs.
Future Plans and Ongoing Development
Mohammed Hashem Ismail, director of the Transport Licensing and Control Department at RAKTA, emphasized that the fleet increase is a step toward a more inclusive transport system. He noted that the authority will continue to develop equipment, support services, and driver training to meet the diverse needs of People of Determination and senior citizens.
While the current expansion addresses immediate demand, RAKTA is also exploring additional services such as on‑demand rides for people with disabilities and expanded coverage areas. The authority’s long‑term goal is to create a seamless, accessible transport ecosystem that empowers all residents to move freely throughout Ras Al Khaimah.
For those interested in learning more or booking a ride, the RAKTA Contact Centre remains the primary point of contact. The authority encourages residents to take advantage of the new fleet and the broader inclusive transport options now available.
Key facts
- RAKTA doubled its dedicated taxi fleet from two to four vehicles
- New taxis include wheelchair lifts, secure restraints, and smart cameras
- Drivers receive specialized training for People of Determination
- Bookings are made via RAKTA’s toll‑free number 8001700
- The move is part of a broader inclusive transport strategy with accessible buses and senior discounts
Why it matters
Expanding accessible transport options empowers People of Determination and senior citizens to maintain independence and participate fully in community life. It also demonstrates the emirate’s commitment to inclusive infrastructure.
Frequently asked questions
How do I request a People of Determination taxi?
Call RAKTA’s Contact Centre at 8001700 and follow the prompts to book a ride.
Are the new taxis available 24/7?
Yes, the fleet is available around the clock for passengers who need specialized transport.
What other services does RAKTA offer for seniors?
Seniors can enjoy a 50% discount on internal public bus services.
Will there be more vehicles added in the future?
RAKTA plans to continue expanding its dedicated services based on demand and community needs.
Can I use the dedicated taxi service if I do not have a wheelchair?
The service is designed for People of Determination, but passengers without mobility aids can also request a taxi if they need assistance.
Sources
- [1] gulfnews.com — originally reported as “RAKTA doubles accessible taxi fleet in Ras Al Khaimah for People of Determination and senior citizens”
