I wanted an oven with a knob. Instead I got a world of pain | Adrian Chiles
Guardian columnist Adrian Chiles recounts his struggle with a modern touchscreen oven that requires broadband, constant updates, and confusing settings. He argues that the push for smart features has sacrificed basic usability.
When Adrian Chiles bought a new oven, he expected a straightforward appliance that would heat to a chosen temperature and then turn off. Instead, he received a sleek, knob‑less unit with a glossy touchscreen, mandatory broadband connection, and a relentless stream of software updates. The experience has turned what should be a kitchen staple into a source of daily irritation.
The promise of a smart oven
Manufacturers market today’s ovens as part of the Internet of Things (IoT), promising remote control, recipe suggestions, and automatic firmware upgrades. The model Chiles installed follows that trend: a large digital display replaces the traditional dial, and the oven insists on being linked to the home Wi‑Fi network. On paper, the idea is appealing—users can pre‑heat from their phone, receive alerts when cooking is finished, and even download new cooking modes.
In practice, the reality is far less elegant. The first time Chiles turned the oven on, the screen asked him to select a heating type. Options ranged from “HOT AIR” to “CIRCO THERM GENTLE,” “AIR FRY,” and “CIRCO ROASTING.” None of the labels were self‑explanatory, and the unfamiliar terminology forced him to guess which setting corresponded to a conventional fan‑assisted bake.
Complex controls replace a simple knob
Choosing a temperature proved equally baffling. The touchscreen offered only a handful of preset values—30 °C, 100 °C, 120 °C, 140 °C, 160 °C, 180 °C, 210 °C, and 230 °C. The gaps between the numbers left large cooking ranges unaddressed, and the absence of a 200 °C option—often a standard bake temperature—confused anyone accustomed to conventional ovens. Chiles discovered a hidden method to input other temperatures, but the process was opaque and difficult to repeat.
These design choices illustrate a broader industry shift: simplicity is now conveyed through minimal hardware, while the actual user interface becomes more intricate. The absence of a physical knob removes tactile feedback, forcing users to navigate menus for tasks that once required a single turn.
Connectivity demands and constant nagging
Beyond the confusing UI, the oven’s insistence on an internet connection created a persistent source of annoyance. Every few days, the appliance displayed pop‑ups demanding a broadband link to download firmware updates. When Chiles declined, the messages grew more urgent, warning that the oven would stop functioning without the update. Eventually, he relented and connected the unit, only to find that the alerts continued—now notifying him of completed cooking cycles, asking whether he wanted to extend the heating, and prompting further updates.
This cycle of notifications mirrors a growing consumer frustration with IoT devices that prioritize data collection and remote management over user autonomy. While manufacturers argue that updates improve safety and performance, the constant interruptions can feel invasive, especially when the device is as mundane as an oven.
Impact on everyday life
For Chiles, the oven’s behavior has practical consequences. He can now remotely shut off the heating, which is useful if he forgets to turn the oven off before leaving the house. However, the same connectivity means his phone buzzes with alerts while he is trying to enjoy a quiet evening, adding to the noise of modern life where banks, broadband providers, and even family members often fail to respond promptly.
The situation raises a larger question: at what point does a smart appliance become more of a burden than a benefit? When an oven demands attention for routine tasks, it undermines the very convenience it was meant to provide.
What the future might hold
Industry analysts predict that smart kitchen appliances will become even more integrated, with voice assistants, AI‑driven cooking suggestions, and deeper data sharing with manufacturers. Chiles’ experience serves as a cautionary tale for consumers who value reliability and simplicity over cutting‑edge features. It also signals to manufacturers that user‑centred design—clear labeling, intuitive temperature controls, and optional connectivity—remains essential.
Until manufacturers strike a better balance, shoppers may need to weigh the allure of a glossy touchscreen against the proven dependability of a classic knob‑controlled oven.
Why it matters
The story highlights how the push for smart home technology can compromise basic usability, prompting consumers to reconsider whether every new feature is truly beneficial.
Key points
- Touchscreen ovens replace simple knobs with complex menus and obscure heating modes.
- Limited temperature presets force users to hunt for work‑arounds.
- Mandatory broadband connections lead to frequent, intrusive update notifications.
- The convenience of remote control can be outweighed by constant digital interruptions.
- Consumers may prefer traditional controls until smart appliances become genuinely user‑friendly.
Frequently asked questions
Do I need to connect my oven to Wi‑Fi to use it?
Most modern smart ovens require an internet connection for firmware updates and remote features, but basic heating functions often still work without it; however, manufacturers may limit functionality if the device is not online.
Can I set a temperature that isn’t listed on the touchscreen?
Some models hide a manual entry mode, but accessing it can be unintuitive; users may need to consult the manual or experiment with hidden menu combinations.
Are smart ovens more energy‑efficient than traditional ones?
Smart ovens can optimise cooking cycles and provide precise temperature control, but the energy savings depend on how often users engage the extra features and updates.
What should I look for if I want a simple, reliable oven?
Prioritise models with physical knobs or clearly labelled dials, minimal mandatory connectivity, and straightforward temperature settings.




